This Refund & Cancellation Policy applies to paid subscriptions of the Kwikfy Service, operated by Satwan Private Limited. Subscription payments are processed securely through our payment partner, Razorpay.
Every new account starts with a 7-day free trial with full access — no card required and no charge during the trial. To continue after the trial, choose a paid plan: Growth ₹2,499/month or Pro ₹4,999/month. Prices are exclusive of 18% GST, which is added on the tax invoice (e.g. ₹2,499 + GST = ₹2,948.82). The fee is charged only when you complete payment; the plan then activates immediately and a GST tax invoice (Satwan Private Limited, GSTIN 08ABSCS7899D1ZD) is issued for the amount charged.
Plans are billed monthly. If the first payment after the trial, or a monthly renewal, is not completed, your account is paused after a short grace period (about 3 days). Your data is retained during a pause, and access is restored immediately once payment is made.
You may cancel or downgrade your plan at any time from My Plan & Billing in your dashboard, or by emailing support@kwikfy.com. Cancellation stops future renewals. Your plan remains active until the end of the current paid period.
WhatsApp conversation charges set by Meta, and any third-party (Shopify, courier, gateway) fees, are separate from your Kwikfy subscription and are not refundable by us.
For any billing question, email support@kwikfy.com. Operated by Satwan Private Limited, Shop No. B-7/C-2, Krishna Enclave-2, Kalwar Road, Jhotwara, Jaipur, Rajasthan – 302012, India.